Contact Us: 00-800-0704-4507 

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GoldenPalace.com Customer Service

At Golden Palace Casino customer satisfaction is our TOP priority. Our highly skilled team of agents respond quickly and efficiently to provide you with the best customer service in the business. Please read our FAQ.

Need help? Have a question? Our LIVE Customer Service Representatives are available by phone 24 hours a day, seven days a week!

Contact Customer Service toll-free 24 hrs, 7 days a week:

Tollfree: 00-800-0704-4507
Phone: 1-416-777-2620
Fax: 1-416-777-2891

Use the drop down menu for specific country codes:

Although we offer toll-free numbers, the following costs may apply:
  • A charge may be applicable for calls from hotels. The amount depends on the hotel.
  • Air time is charged for mobile calls.
  • Payphones may require coins or cards.
If you'd prefer to contact us through e-mail, you can reach a Customer Service representative at:

admin@goldenpalace.com

If you're having technical problems, such as installing the software or connecting with your username and password, contact our Tech Support department at:

support@goldenpalace.com

For all promotional claims or inquiries, contact us at:

promo@goldenpalace.com

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You must be at least 18 years old to gamble at the Golden Palace online casino.Under-Age Gambling
It is against the law to gamble if you are under the age of 18. It is also against our own Terms of Use. The Golden Palace online casino is opposed to gambling by minors, and has taken steps to prevent it. This logo shows that we make every effort to prevent internet gaming by those under 18, which is illegal in all jurisdictions and under our Gambling License Requirements.

Parents: if under-age children access your computer, you can prevent them from gambling at online casinos. It's very simple: there are "site-filter" programs like NetNanny, PC TimeCop or BrightFilter that will prevent minors from accessing internet casino sites.

Gamblers Anonymous
Gamblers Anonymous are well known for their responsibility and support for those with gambling problems.
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